30-Day Money-Back Guarantee Policy

At Liftlab, we want you to be completely satisfied with your purchase. If you're not happy for any reason, you can take advantage of our hassle-free 30-Day Money-Back Guarantee.

Eligibility for a Refund:

1. You must initiate the return process within 30 calendar days of receiving your item(s).
2. Items must be returned in their original condition, including:
   • Unused and unwashed.
   • In their original packaging (if applicable).
3. Proof of purchase (e.g., order confirmation email or receipt) is required.

Non-Refundable Items:

Certain products are not eligible for a refund, including:

• Items marked as "Final Sale" at the time of purchase.
• Gift cards.
• Perishable goods or personal care items that have been opened.

How to Request a Refund:

1. Contact our Customer Support Team at contact@liftlabskin.com with your order details and reason for return.
2. Our team will provide you with a return authorization and detailed instructions.
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refund Process:

• Approved refunds will be processed within 5-7 business days.
• Refunds will be issued to your original payment method.
• Please note that shipping costs are non-refundable.

Additional Notes:

• Customers are responsible for return shipping costs unless the item received was damaged or defective.
• For exchanges, please contact us for assistance.

If you have any questions about our policy, don’t hesitate to reach out to our support team at contact@liftlabskin.com.

Thank you for shopping with confidence at Liftlab!